Privacy Policy

1. Introduction

LoveAutomate ("we", "our", "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, password, and company/organization details when you create an account
• Billing Information: Payment card details (processed securely by Stripe — we do not store card numbers)
• Communications: Messages you send us through contact forms, email, or support channels
• Repository Data: Code repository metadata and test artifacts you connect to our platform

2.2 Information Collected Automatically

• Usage Data: Pages visited, features used, actions taken, and timestamps
• Device Information: Browser type, operating system, IP address, and device identifiers
• Cookies: See our Cookie Policy for details

3. How We Use Your Information

We use your information to:

• Provide, operate, and maintain our Services
• Process AI-driven test analysis and generate quality insights
• Process payments and manage subscriptions
• Send transactional emails (account confirmations, billing receipts, security alerts)
• Send product updates and marketing communications (with your consent)
• Improve and personalize the Services
• Detect and prevent fraud or abuse
• Comply with legal obligations

4. AI Data Processing

Our AI-driven workflows may process your repository metadata, test configurations, and CI/CD pipeline data to provide automated QA services. We do not use your proprietary code or test data to train general-purpose AI models. Your data is used solely to deliver and improve the Services for your account.

5. Data Sharing

We do not sell your personal data. We may share your information with:

• Service Providers: Supabase (hosting/database), Stripe (payments), Resend (transactional emails), Vercel (hosting)
• Legal Requirements: When required by law, regulation, or legal process
• Business Transfers: In connection with a merger, acquisition, or sale of assets

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide Services. After account deletion, we may retain certain data for up to 30 days for backup purposes and as required by law. Billing records are retained for 7 years for tax and legal compliance.

7. Your Rights (GDPR)

If you are in the European Economic Area (EEA), you have the right to:

• Access your personal data
• Rectify inaccurate data
• Request deletion of your data
• Restrict or object to processing
• Data portability
• Withdraw consent at any time

To exercise these rights, contact us at privacy@loveautomate.com.

8. Security

We implement industry-standard security measures to protect your data, including encryption in transit (TLS) and at rest, regular security audits, and access controls. However, no method of transmission over the Internet is 100% secure.

9. International Transfers

Your data may be processed in countries outside your country of residence. We ensure appropriate safeguards are in place, such as Standard Contractual Clauses, when transferring data internationally.

10. Children's Privacy

Our Services are not intended for individuals under 16 years of age. We do not knowingly collect personal data from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or through the Services. The updated policy will be effective upon posting.

12. Contact Us

For privacy-related inquiries, contact us at privacy@loveautomate.com or visit our contact page.

Data Controller: LoveAutomate
Website: loveautomate.com